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Why user-generated content can be a key differentiator for brand marketers

User generated content (UGC) isn’t a new concept, yet marketers around the world are only just starting to realize its potential in creating online buzz and engaging customers.

Predominantly spread through social media, UGC is any type of content created and shared by a brand’s audience. Whether through videos, tweets, Instagram stories or blogs - UGC spotlights a brand, product or service on a user’s own channel, rather than the company’s social presence. 

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